Roofing Field Service Supervisor

Rocky Hill, CT

Full Time

Experienced

CentiMark Corporation is North America's leading commercial and industrial roofing contractor, and we are looking for people who want to contribute to a great team. Successful candidates must demonstrate initiative, a good work ethic, and attention to detail. We provide on the job training, benefits and room to grow.

We are currently seeking an experienced Roofing Field Service Supervisor for our Rocky Hill, CT Office.

Salary is based on experience

This person will be responsible for helping customers by providing product and service information and resolving technical issues.

Job Summary:

Handle customer inquiries and complaints, ensuring customer satisfaction
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Inspect service jobs for safety and workmanship
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Scheduling and supervising up to 2-man crews, ensuring they are operating to optimize safety, service & quality measures

Candidate Qualifications:

Prior experience in Commercial Roofing is Required
- Worked with with rubber roofs, especially with leaks,
Working knowledge of commercial/industrial roofing procedures and safety
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent communication, leadership, interpersonal, problem-solving and organizational skills
Must live within 1 hour from branch office

Premier Benefits:

2 Health Insurance Plans:
- Free “Core Plan” – Free Medical & Dental
- “Buy Up Plan” – Features a lower deductible for Medical
Vision Plan
Free Life Insurance
401K with Company Match
Free enrollment in our Employee Stock Ownership Program (ESOP)
Paid Holidays and Vacation

CentiMark provides a great work environment with challenging career opportunities.

Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer

For more information, please visit our website -- www.CentiMark.com/jobs

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Roofing Field Service Supervisor

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