Service Administrative Assistant

St. Albert, AB, Canada

Full Time

CentiMark Ltd

Mid Level

CentiMark Ltd. is seeking a dependable and positive Service Administrative Assistant to support our Service Manager and team in our St. Albert office!

This role is paying $25/hour commensurate with education & experience.

The ideal candidate will possess strong computer literacy and keyboarding skills, be comfortable working with Google applications, will foster positive relationships with our customers and staff through clear and friendly engagement, and have the desire to help grow the service business in the area. The candidate will also be responsible for managing and processing documentation in our SAP application - SAP experience is not required, but it is preferred.

Candidate Requirements:

Customer service & administrative experience – Required
Working knowledge of Google’s popular office applications (GMail, Docs, Sheets, Chat, Calendar, etc.)
SAP Experience a Plus!
Able to work independently
Excellent communication, follow up, and interpersonal skills
Organizational and data entry skills with attention to detail
Superb time management skills
Ability to handle multiple tasks efficiently and accurately

Job Summary:

Document incoming service requests
Coordinate with Service Manager to schedule Technicians
Upload data to electronic files and ensure hard copy records are also accurately maintained
Ensure all pertinent information is secured before billing and closing jobs (POs, etc.)
Customer invoicing
Process credit card payments
Collections for Service Department – make calls to customers and update spreadsheet notes
Repeat service call tracking
Update reports and records as needed and other day-to-day administrative duties associated with the role

Benefits:

Extended health care
Dental care
Life insurance
Bonus program
RRSP match
Retirement Plan
Mileage Reimbursement

CentiMark Corporation is the leading commercial and industrial roofing contractor with over 100 offices across the US and 13 offices in Canada. CentiMark Ltd. offers a full complement of new and replacement roof systems including single-ply thermoplastics, EPDM, modified bitumen, built-up roofing, metal roofing, spray polyurethane foam, tile, steep slope and roof maintenance coatings.

CentiMark Ltd. provides a great work environment with challenging career opportunities.

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Service Administrative Assistant

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